Shipping Updates

The latest updates for all our products can be found here. We’ll include details of any delays, when we expect each product to ship by, and when all customers should receive their tracking information.

26th August 2025

UK orders ship today, and tracking will begin to be sent tomorrow. International orders will, as always, be sent in batches over the next two weeks and your tracking will be sent once your order ships.

13th August 2025

This is now the final opportunity to change your address for these orders! If you need to do so, please email support@illumicrate.com before 5pm BST (UK time) on Thursday 14 August. To check your address, log in to your account and check the address on your order!

Shipping estimate to begin between 26 August - 2 September

23rd July 2025

We estimate these will begin shipping in August/September 2025.

Still need help?

Visit our contact page for more details Contact Us

Shop Orders:

If your order includes one or more preorders, it will be held until all items are ready to ship. All shop orders that do not include a preorder ship in batches at least once a week. If it has been more than 14 days since you placed your order, please get in touch with support here.