The latest updates for all our products can be found here. We’ll include details of any delays, when we expect each product to ship by, and when all customers should receive their tracking information.
All orders placed before 3rd November 2025 have now shipped and you should see tracking in your account. If you have not received your order or you have any issues, please email support@illumicrate.com.
13th November 2025
UK orders ship today, and tracking will begin to be sent tomorrow. International orders will, as always, be sent in batches over the next two weeks and your tracking will be sent once your order ships.
3rd November 2025
This is now the final opportunity to change your address for these orders! If you need to do so, please email support@illumicrate.com before 5pm GMT (UK time) on Tuesday 4 November. To check your address, log in to your account and check the address on your order!
Shipping estimate to begin between 13-18 November.
25th September 2025
We expect these sets to ship in November.
18th September 2025
Expected to ship in October/November.
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Shop Orders:
If your order includes one or more preorders, it will be held until all items are ready to ship. All shop orders that do not include a preorder ship in batches at least once a week. If it has been more than 14 days since you placed your order, please get in touch with support here.