Shipping Updates

The latest updates for all our products can be found here. We’ll include details of any delays, when we expect each product to ship by, and when all customers should receive their tracking information.

11th June 2026

Batch 3 (All orders placed between the 17 July - 8 August)

UK orders ship today, and tracking will begin to be sent tomorrow. International orders will, as always, be sent in batches over the next two weeks and your tracking will be sent once your order ships.

5th June 2026

All orders for Batch 2 (All orders on 16 July 2025) have now shipped and you should see tracking in your account. If you have not received your order or you have any issues, please email support@illumicrate.com.

We will continue to ship out these in the coming weeks

1st June 2026

Batch 3: All orders placed between the 17 July - 8 August

This is now the final opportunity to change your address for these orders! If you need to do so, please email support@illumicrate.com before 5pm BST (UK time) on Tuesday 2 June. To check your address, log in to your account and check the address on your order!

Shipping estimate to begin between 11-16 June

28th May 2026

Batch 2 (All orders placed on 16 July)

UK orders ship today, and tracking will begin to be sent tomorrow. International orders will, as always, be sent in batches over the next two weeks and your tracking will be sent once your order ships.

18th May 2026

Batch 2: All orders placed on the 16 July

This is now the final opportunity to change your address for these orders! If you need to do so, please email support@illumicrate.com before 5pm BST (UK time) on Tuesday 12 May. To check your address, log in to your account and check the address on your order!

Shipping estimate to begin between 28 May - 2 June

8th May 2026

All orders for batch 1 have now shipped and you should see tracking in your account. If you have not received your order or you have any issues, please email support@illumicrate.com.

We will continue to ship out these in the coming weeks

30th April 2026

Batch 1

UK orders ship today, and tracking will begin to be sent tomorrow. International orders will, as always, be sent in batches over the next two weeks and your tracking will be sent once your order ships.

20th April 2026

We will be shipping Bridgerton sets in the order they were purchased. This means if you ordered towards the beginning of the preorder period your order will be fulfilled towards the beginning of our shipping window, and if you ordered towards the end of our preorder period your order will be fulfilled towards the end of our shipping window.

We are currently fulfilling orders placed on the first day of the preorder period. As many orders were placed on this day it will take several batches to fulfil all these orders. Once we have begun fulfilling orders placed on different days, we will include the date range in our shipping updates

If you received an email, this is now the final opportunity to change your address for these orders! If you need to do so, please email support@illumicrate.com before 5pm BST (UK time) on Tuesday 21 April. To check your address, log in to your account and check the address on your order!

Shipping estimate to begin between 30 April - 5 May.

16th July 2025

We estimate these will begin shipping in batches from April through to June 2026.

Still need help?

Visit our contact page for more details Contact Us

Shop Orders:

If your order includes one or more preorders, it will be held until all items are ready to ship. All shop orders that do not include a preorder ship in batches at least once a week. If it has been more than 14 days since you placed your order, please get in touch with support here.