Shipping Updates

The latest updates for all our products can be found here. We’ll include details of any delays, when we expect each product to ship by, and when all customers should receive their tracking information.

20th January 2025

This is now the final opportunity to change your address for these orders! If you need to do so, please email support@illumicrate.com before 5pm GMT (UK time) on Tuesday 21 January . To check your address, log in to your account and check the address on your order!

Shipping between 30 January - 4 February.

9th October 2024

We estimate these will begin shipping in January 2025.

Still need help?

Visit our contact page for more details Contact Us

Shop Orders:

If your order includes one or more preorders, it will be held until all items are ready to ship. All shop orders that do not include a preorder ship in batches at least once a week. If it has been more than 14 days since you placed your order, please get in touch with support here.