Afterlight
Romance
£20.00
About the product
Items in the box:
Photo by @calmdust
Content Warning
Do you ship to my country and how much is it?
Yes, we can ship to almost every country! There are a few exceptions, currently, we cannot ship to: Belarus, the Canary Islands, China, El Salvador, Guadalupe, Haiti, Russia, Saudi Arabia and Ukraine. This is because our shipping company is unable to deliver in these countries, sorry!
You can see a full list of shipping rates for our products here. These shipping costs do NOT include customs and other taxes that may be due within your country. All customs and other taxes are the responsibility of the customer.
If you are based in the EU, VAT is included in your order. You can see our EU VAT rates here.
If you are based in Australia, a 10% sales tax will be added to your order at checkout.
If you are based in the US and Canada, your monthly Illumicrate and Afterlight subscription ships from our US warehouse. You can see a list of those shipping rates here.
How do I change my address for an order I’ve paid for?
Please fill out our Customer Support form and we can do that for you! If you change your address in your account, this will not carry over to any orders you have paid for, only future orders.
Once your box has shipped we cannot change your address and you may be charged additional shipping to have it sent to your correct address.
I've changed my mind, can I have a refund?
If you have ordered a subscription product (a box or book) and this is not yet in pre-shipment (we have not yet sent out the emails check your address), then we can usually cancel and refund this for you. We do not issue refunds if you have a 3 or 6 month pre-paid subscription.
If you have ordered a single purchase item or something from our shop, as long as your order hasn't yet gone into pre-shipment we can usually refund it for you. To cancel your order, please fill in our Customer Support Form or contact us directly at support@illumicrate.com.
Visit our contact page for more details Contact Us
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